Learning and Development

Inter-Cultural Intelligence

We use KnowledgeWorkx products by employing a training methodology that facilitates Inter-Cultural Intelligence (ICI). Course material is presented through a powerful combination of multi-media, Power Point Presentations, discussions and workshop exercises.

About the Workshop

This 2-day workshop will help participants begin to acquire competencies that equip them to become more effective cross culturally.

Who should attend?

Professionals who interact with people of other cultures at home or overseas. Executives or HRM who need to manage cultural diversity in the workplace. Stakeholders who wants to position their organizations to better respond cross-culturally in the global space.

And who want to?

Apprehend the dynamics of the intercultural intelligence in a globalized world. Ascertain their personal cultural make-up to better understand how they relate cross-culturally, and why they relate in certain ways. Acquire a framework and language to sensitively, skillfully and successfully map and navigate cross-cultural encounters. Acquire competencies for successful cross-cultural interactions.

  • Learning Outcomes

    • Know your personal cultural male-up with the 3 Colours and Dimensions Assessment tools
    • Be able to map another person’s culture, using the framework and language of the assessment tools.
    • Discover what it means to be a cultural learner.
    • Learn how to mitigate unhelpful personal perceptions and patterns.
    • Communicate better cross-culturally.
    • Create a third cultural space for better win-win interactions in the global space.
    • Navigate effectively in cross-cultural interactions.

Sales Training

We use the N.E.W.S.™ methodology http://www.newsnavigation.org/ to offer sales training, which enables sales people who use it to navigate sales calls to achieve effective win-win results. This sales process involves aligning compasses with the customer to create the best solution and value for both.

This program, adopted by some of the leading sales organization of “Fortune 100” companies, will enable you to significantly improve the effectiveness of your sales process and achieve better results.

About the workshop

This 2-day intensive, experiential program is designed around real-life situations. The practice and role-plays are based on products and situations that sales people encounter in their daily reality. It includes a preparation meeting with the organization in order to understand the sales situations the sales people deal with, their main challenges and specific needs.

Who should attend?

This program is designed for experienced sales people and for managers who need to improve negotiation skills.

  • Learning Outcomes

    • Integrate a radically new selling approach based on the N.E.W.S.™ Model.
    • Acquire an advanced, customer-focused technique.
    • Customize the sales process according to customer values, preferences and priorities.
    • Articulate the value of solutions to the customer.